Tuesday, August 16, 2011

Lap Swimmers: Second Class Citizens @ Hilltop Y?





PP has had enough! After several weeks of lap swimmer disrespect, she's composed (and sent) a letter to the Director of the Hilltop YMCA Pool.

This took up her designated PP blog time, so she's just gonna post it for all her readers, many of whom she knows will sympathize!

Dear RJ,

I have had several instances in the past couple of weeks of lap swimming hours not being honored. These hours are very specific and limited; therefore, I would really appreciate it if you’d enforce these hours and not allow the families to ‘spill’ over into scheduled lap swimming times.

While I understand that it’s summer and the families want to play in the pool, the lack of consideration for the lap swimming hours is appalling. Your lifeguards need to be reminded that there is a schedule that needs to be adhered to; otherwise, what’s the point of having a schedule?

Here are three specific examples to show you how pervasive the problem is. Keep in mind that I am only one lap swimmer who swims perhaps 3-4 times per week. If this is happening to me this often, imagine how prevalent it must be during the rest of the week.
1) August 5, 2011: I arrived on Friday afternoon for the 4:30-7:30 lap swimmer hours at approximately 6:20 only to find a group of kids and their adult caretakers taking up one of the lap swimming lanes. The lifeguard must have allowed them to stay in the pool even though it was designated lap time. They did get out after about a half hour, but I have no idea how long they’d been allowed to use the lap lane.
2) August 6, 2011: I was swimming during the Saturday lap swim/adult swim lesson time that is held between 1-2. At approximately 1:40 (20 minutes still left of lap time) the lifeguard allowed a family with children to take over one of the lap lanes.
3) August 15, 2011: I waited until 8:30 p.m. (I have built my entire schedule to accommodate your limited lap swimming hours) in order to take advantage of the lap swimming hour (only one hour) offered from 8:30 to 9:30 pm. When I arrived on deck at 8:35, there were still several families and children in two of the lap lanes. When I asked the lifeguard if he was going to request they leave so we could have lap swimming, he told me that this family had arrived late and had traveled a long way (I travel a long way; I wait for the scheduled time!) and so he was going to let them swim for a few more minutes.

This is completely unacceptable! He said that he would ‘Take care of them and ask them to leave if I really wanted him to’ (Like I’m the villain here? Asking that I have the scheduled time that you post for lap swimming?) When I said, ‘Yes, I’d appreciate your asking them to leave,” he did so, but made me feel like I was being unreasonable to make such a request.
Number one: I should NOT even have to make such a request. It’s his job to make sure the schedule is followed, right?
Number two: I don’t appreciate being made to feel like I’m some evil anti-family lap swimmer just because I follow the schedule.

Again, what’s the point of posting a schedule if you don’t follow it? I certainly would NEVER expect that the lap swimming hour would be lengthened and families made to wait or have fewer lanes in order to accommodate me.

The issue is NOT about room in the pool. The issue is about following the schedule and respecting those of us who do.

Thus, I would really appreciate if you would remind (train?) your lifeguards to adhere to your posted schedule. It seems this is the least I can expect as a paying member of the YMCA.

Sincerely,

Pool Purrs

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